RETAIL SERVICE QUALITY AND PRODUCT QUALITY ON CUSTOMER LOYALTY: THE CASE OF MATAHARI DEPARTEMENT STORE
<p align="justify"> <br /> <br /> According to World Bank data, Indonesia’s economic condition is growing positively. In contrast, Indonesia's retail industry weaken not only nationally, but globally as well. In today's competitive retail market, customer loy...
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| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/31772 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |