Arousal expectations and service evaluations
10.1108/09564230610667087
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Main Authors: | Mattila, A.S., Wirtz, J. |
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其他作者: | MARKETING |
格式: | Article |
出版: |
2013
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在線閱讀: | http://scholarbank.nus.edu.sg/handle/10635/43806 |
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機構: | National University of Singapore |
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