Gong Cha’s return to Singapore: Rebuilding a popular bubble tea franchise
The case describes the relaunch of the popular bubble tea franchise Gong Cha in Singapore in December 2017. This was seven months after its 80 outlets were converted, within a week, into a new chain named LiHO TEA by the former Gong Cha franchisee. Kang Puay Seng, the new franchisee, had the advanta...
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Main Authors: | RAMASWAMI, Seshan, TAN, Josephine, LIM, Thomas |
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Format: | text |
Language: | English |
Published: |
Institutional Knowledge at Singapore Management University
2023
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Subjects: | |
Online Access: | https://ink.library.smu.edu.sg/cases_coll_all/441 https://smu.sharepoint.com/sites/admin/CMP/cases/SMU-23-BATCH%20%5BPDF-Pic%5D/SMU-23-0007%20%5BGong%20Cha%5D/SMU-23-0007%20%5BGong%20Cha%5D.pdf?CT=1689155582413&OR=ItemsView |
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Institution: | Singapore Management University |
Language: | English |
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