Perceived service encounter pace and customer satisfaction: An empirical study of restaurant experiences
10.1108/09564230910978494
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Main Authors: | Noone, B.M., Kimes, S.E., Mattila, A.S., Wirtz, J. |
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Other Authors: | MARKETING |
Format: | Article |
Published: |
2013
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Subjects: | |
Online Access: | http://scholarbank.nus.edu.sg/handle/10635/43891 |
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Institution: | National University of Singapore |
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