A way toward customer retention in the Singapore services industry.
32 p.
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Main Author: | Chen, Pei-Yi. |
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Other Authors: | Nanyang Business School |
Format: | Theses and Dissertations |
Published: |
2011
|
Subjects: | |
Online Access: | http://hdl.handle.net/10356/47342 |
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Institution: | Nanyang Technological University |
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