REDESIGN NEW CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM TO IMPROVE CUSTOMER RETENTION: CASE STUDY OF 4VM
The rapid development of hardware and software, and the desire to make everything cost-effective, push IT consultant business to compete with each other providing the best service and quality for their clients to keep existing in this Industry. Build a good Customer Relationship Management is on...
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Main Author: | Putri Rahmadhani, Fela |
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Format: | Theses |
Language: | Indonesia |
Subjects: | |
Online Access: | https://digilib.itb.ac.id/gdl/view/51078 |
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Institution: | Institut Teknologi Bandung |
Language: | Indonesia |
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